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Knowledge base
General
Tips & Tricks
13
Cheat Sheet - for community managers
Tips for a successful Christmas or Summer fair event using PlanSocial
Reporting an issue to Support?
How to quickly copy a stall rota (activity) - in pictures!
Are you still double-clicking?
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Getting Started: for Community Managers
34
Help Notes for Community Managers - CHEAT SHEET!
How to sell tickets for PTA events
What's the best way to explore PlanSocial with my committee?
What's the best way to launch PlanSocial in our school, for maximum impact?
How should we announce PlanSocial to our school? Letter to send to parents.
View all 34
Before I sign up I'd like to know...
19
Is PlanSocial only for PTAs? What about PTFAs or Friends Associations?
Will our events and news be visible to anyone on the internet?
Do you need a smartphone to use PTAsocial?
How do we know whether people will use it? Many parents are nervous about using technology.
If we still use traditional methods, won't this just be extra work for us as well as using paper rotas?
View all 19
Getting Started: for Event Managers
27
I've just been made an Event Manager. What does this mean?!
Can Event Managers create an event?
How do I edit the details of an event?
How do I add a task?
What sort of tasks should I create?
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Getting started: for Activity Managers
1
I've just been made an Activity Manager. What does this mean?!
Getting Started: for Members
22
Where do we log in?
Help -- I have forgotten my password!
Why should I bother registering as a member on PlanSocial?
If I join PTAsocial will I get bombarded with emails?
How can I see what events or tasks I'm involved with?
View all 22
Selling Online Tickets
7
How much does it cost to sell PTA Event Tickets?
Sell tickets for your PTA event
Setting up a PTA Stripe Account
Issuing refunds for online transactions
Online Ticket Fees for PTAs: worked examples (UK)
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Groups
4
Introduction to Groups
Add existing members to Groups
Join a group
Group Settings
Donations
1
Set up online Donations for your School PTA/PTO
Help Desk Software
by Freshdesk Support Desk