How much does it cost to sell PTA Event Tickets?

When you sell tickets in your PlanSocial Community Hub, payment transactions on the Stripe gateway incur a standard fee*, which varies depending on the country you are in, and sometimes the type of card used. However in general, for UK customers, Stripe applies a fee of 1.4% + 20p per transaction. For US customers the fee is 2.9% + 30c. In addition to this fee, PlanSocial charges a platform processing fee of up to just 1.5%*. 

Ask us about upgrade options when you sign up to use our new website builder, as you can benefit from a discounted % platform fee on ticket transactions.

Selling tickets online can increase ticket sales due to the ease with which parents can purchase their tickets for events from the comfort of their own homes. Furthermore, the reduction in effort to organise an event in terms of volunteers to sell tickets, collect return slips and issue and distribute tickets means it's much easier to run more events, leading to more funds raised. Many PTAs choose to build the fee into the price so that the net payment is unaffected. See some worked examples for the UK here and examples for the US here.

Life is so much easier when you do things the easy way! To get started, log in and add your PTA bank account to start receiving payments directly. (Start a new PlanSocial account for your PTA here if you don't have one yet.)

IMPORTANT: Please be aware that processing fees are non-refundable. You will be able to refund your customers on a case by case basis, minus the fees incurred. There are no extra fees specifically for processing a refund, other than the original fees charged for the transaction.

TOP TIP: If your PTA is a registered non-profit, you may be eligible for discounted Stripe fees! Write to to find out more. Your discount will apply automatically in PlanSocial when approved by Stripe.