Announcements

New features, fixes, and other important announcements. Click any title for full details on each release. Don't worry it's in plain English!

June 2017 Latest Changes: Online Tickets & Helper Reports
Hello folks, sorry for the lack of updates here - we've been emailing you folks but forgot to put up our news here too! Online Ticket Sales If ...
Sat, 10 Jun, 2017 at 7:17 AM
System update: 10.30 PM on Sat 26 Nov 2016 Assigning Helpers
Please note that we'll be making a quick update to the system at approximately 10.30pm this evening. This may cause a brief interruption which you m...
Sat, 26 Nov, 2016 at 10:55 PM
1st Nov 2016: Chances to help - shows available task slots
Hi everyone, we've made it easier for people to see how many opportunities there are to volunteer for each event with a new "Chances to help&q...
Fri, 9 Jun, 2017 at 1:17 PM
Browser caching issues: 14 September 2016
Hi folks, last night we released some new software which has some "back-end" features that you won't notice for now. Unfortunately it cause...
Wed, 14 Sep, 2016 at 7:38 AM
Product News 12th September 2016: Leaving a community
Members can now choose to unsubscribe themselves completely rather than contacting the support helpdesk. There are two ways they can do this: 1) Usi...
Mon, 12 Sep, 2016 at 7:30 PM
System maintenance 2-3 September 2016: Intermittent interruptions
Hi folks, please be aware that there will be periods of unavailability this weekend while we carry out essential maintenance work. Apologies for the...
Fri, 2 Sep, 2016 at 9:17 AM
System Update: Sunday 5th June 2016
System Update: Sunday 5th June 2016 Tonight we made an update to allow you to remove RSVPs from events if they are not rel...
Mon, 27 Jun, 2016 at 1:16 AM
Easter Weekend 2016: new email delivery platform
Happy Easter folks! This weekend we made some changes to the third party systems that we use to deliver our emails from the PTAsocial app to your members. W...
Sun, 27 Mar, 2016 at 9:20 PM
28th Jan 2016: Mandrill Email delivery delays
Hi folks, we've been informed by our email delivery partners at Mandrill that they've unfortunately experienced some issues today with balancing t...
Thu, 28 Jan, 2016 at 5:23 PM
System update - 12th Jan 2016 from 10pm-8am
System update - 12th Jan 2016 from 10pm-8am Just letting you know that some updates will be carried out on the system this evening, so this means the ...
Tue, 12 Jan, 2016 at 9:05 AM